Executive Assistant-Customer Service
Published on CazVidat Employer
This is a full-time on-site role located in Panama City for an Executive Assistant - Customer Service reporting directly to the Managing Partner. The main purpo
Salary
Not provided
Location
Panamá, Panamá, Panama
Employment type
Full time
Workplace
Not provided
Executive Assistant-Customer Service
Panamá, Panamá, Panama
Job description
This is a full-time on-site role located in Panama City for an Executive Assistant - Customer Service reporting directly to the Managing Partner. The main purpose of this position is to keep our customers happy! This is done by handling in a timely manner: customer inquiries via phone, email and whatsapp; providing customers with product and service information; processing orders and returns; resolving product or service issues, and escalating complaints to the appropriate department.
Frequently asked questions
Is this job remote or on-site?
This position is strictly on-site in Panama City, Panamá.
What experience do I need to qualify for this job?
You need a minimum of 2 years of experience along with excellent English communication skills and proficiency with communication platforms.
What are the main responsibilities of this role?
You will handle customer inquiries, provide product information, process orders and returns, resolve issues, escalate complaints, maintain records, support the Managing Partner, and help develop policies.
Does this job offer any benefits?
Yes, benefits include health insurance, paid time off, a retirement plan, and professional development opportunities.
Are there opportunities for career growth in this position?
Yes, the role offers excellent career development and advancement opportunities within a supportive environment focused on professional growth.