Executive Assistant – Customer Service in Panama City
Published on CazVidat Employer
Explore a full-time, on-site Executive Assistant – Customer Service role in Panama City. Support customers by phone, email, and WhatsApp.
Salary
Not provided
Location
Panamá, Panamá, Panama
Employment type
Full time
Workplace
Not provided
Executive Assistant – Customer Service in Panama City
Panamá, Panamá, Panama
Job description
Join a full-time, on-site role in Panama City, Panama, as an Executive Assistant – Customer Service, reporting directly to the Managing Partner. The main goal is to keep customers happy by providing timely, helpful support.
Key Responsibilities
- Respond to customer inquiries by phone, email, and WhatsApp.
- Provide information about products and services.
- Process customer orders and returns.
- Resolve product or service issues and escalate complaints to the appropriate department.
- Handle customer requests promptly and professionally.
Position Details
- Location: Panama City, Panama
- Work arrangement: Full-time, on-site
- Reports to: Managing Partner
Frequently asked questions
Is this job remote or on-site?
This position is strictly on-site in Panama City, Panamá.
What experience do I need to qualify for this job?
You need a minimum of 2 years of experience along with excellent English communication skills and proficiency with communication platforms.
What are the main responsibilities of this role?
You will handle customer inquiries, provide product information, process orders and returns, resolve issues, escalate complaints, maintain records, support the Managing Partner, and help develop policies.
Does this job offer any benefits?
Yes, benefits include health insurance, paid time off, a retirement plan, and professional development opportunities.
Are there opportunities for career growth in this position?
Yes, the role offers excellent career development and advancement opportunities within a supportive environment focused on professional growth.