Executive Housekeeper

Stonehill Suites | Bacolod City

Lead the team that makes every stay feel exceptional!
Stonehill Suites is looking for a highly organized, experienced, and service-oriented Executive Housekeeper to lead our Housekeeping Department and ensure that our guest rooms, public areas, and back-of-house facilities consistently meet the hotel’s standards of cleanliness, comfort, safety, and guest satisfaction.

KEY RESPONSIBILITIES
Oversee the daily operations of the Housekeeping Department.
Lead, supervise, and motivate housekeeping team to ensure efficient performance.
Establish and maintain high standards of cleanliness, sanitation, grooming, and presentation.
Inspect guest rooms, corridors, public areas, and back-of-house areas to ensure quality standards are consistently met.
Develop and implement effective cleaning schedules, room assignments, and housekeeping procedures.
Coordinate with Front Office, Maintenance, and other departments regarding room status, guest requests, repairs, and special requirements.
Monitor room readiness and ensure timely turnover of rooms for arriving guests.
Handle and resolve guest concerns related to housekeeping services professionally and promptly.
Maintain housekeeping standards, linens, amenities, and equipment, including inventory and proper use.
Ensure proper implementation of lists and functions procedures.
Conduct regular training, coaching, and performance evaluations of housekeeping personnel.
Monitor hotel policies, productivity, work quality, and compliance with safety and sanitation guidelines.

QUALIFICATIONS
Bachelor’s degree in Hospitality Management, Tourism, Hotel and Restaurant Management, or related field is preferred.
With at least 3–5 years of experience in hotel housekeeping, preferably as a supervisor or managerial capacity.
Proven experience managing and leading a housekeeping team.
Strong knowledge of hotel housekeeping operations (room cleaning standards, sanitation, and daily procedures).
Excellent leadership, organizational, and problem-solving skills.
Strong attention to detail and commitment to cleanliness.
Excellent communication and interpersonal skills.
Customer-service oriented with a professional and positive attitude.
Knowledgeable in housekeeping inventory and cost control.
Computer literate and capable of preparing reports and schedules.
Able to work under pressure and manage multiple priorities.
Willing to work on shifting schedules, weekends, and holidays.
Reliable, disciplined, proactive, and able to work effectively with different departments.

HOW TO APPLY
Interested applicants may

or