FBS (Mexico) - Operations Execution Analyst II

DescriptionJob Summary
The Operations Execution Analyst will support the Business Operations Strategy &Solutions (BOSS) team in the execution of strategic initiatives and operationalimprovements across Service Operations. This role will partner closely with ProjectManagers, executive sponsors, IT, Workforce, and other cross-functional stakeholders toensure key initiatives remain aligned, on track, and successfully delivered.
The ideal candidate is a highly organized and proactive professional with strongleadership, communication, and stakeholder management skills. This individual should becomfortable managing multiple high-priority projects, driving timelines and deliverables,facilitating meetings with stakeholders at different levels of the organization, anddeveloping and delivering effective presentations. The role will also contribute to processimprovement, change management, and the integration of Al tools into workflows.
Share this job
RequirementsLead and support medium to large-scale strategic and operational initiatives fromplanning through execution.Manage project timelines, deliverables, dependencies, risks, and stakeholderresponsibilities across multiple concurrent initiatives.Partner closely with Project Managers, IT, Workforce, and other cross-functional teams tosupport successful project delivery.Facilitate meetings with executive sponsors, business leaders, and cross-functionalstakeholders, ensuring alignment and clear follow-up on actions and deliverables.Develop and deliver clear, visually effective presentations and executive-levelcommunications.Support process improvement initiatives by identifying opportunities, analyzing businessneeds, and recommending practical solutions.Support change management activities, including stakeholder engagement, impactanalysis, readiness, communication, and implementation.Explore and support the integration of Al tools, including Microsoft Copilot, intoworkflows and operational processes.Proactively identify potential issues, risks, and dependencies and escalate themappropriately.Share best practices, provide guidance to team members, and contribute to continuousimprovement across the organization.Build strong relationships across different levels of the organization and act as aconnector between business stakeholders and delivery teams.
Qualifications
7-9 years of total professional experience required; 9+ years preferred.
4-6 years of relevant experience in project management, change management, strategicsupport, business operations, or related areas; 7-9 years preferred.
Experience managing multiple projects, timelines, deliverables, stakeholders, risks, anddependencies.
Advanced stakeholder management and executive-level communication skills.
Strong meeting facilitation and presentation skills, including experience presenting tosenior-level stakeholders.
Strong organizational, strategic thinking, and problem-solving capabilities.
Demonstrated leadership skills and the ability to drive initiatives without requiring directauthority over stakeholders.
Strong curiosity and willingness to ask questions, challenge existing processes, andidentify opportunities for improvement.Experience supporting process improvement and organizational change initiatives.Intermediate proficiency with Microsoft Office tools.Familiarity with Al productivity tools, particularly Microsoft Copilot, is preferred.Fluent English required.Bachelor's degree preferred; no specific degree is required.
Benefits
Competitive compensation and benefits package:
1. Competitive salary and performance-based bonuses2. Comprehensive benefits package3. Career development and training opportunities4. Flexible work arrangements (remote and/or office-based)5. Dynamic and inclusive work culture within a globally renowned group6. Private Health Insurance7. Pension Plan8. Paid Time Off9. Training & Development
Note: Benefits differ based on employee level.
By applying for this position, candidates acknowledge and agree that:
. Personal Data Processing: The personal data provided during the recruitment andselection process will be collected, processed, and retained for legitimate recruitment andcompliance purposes, in accordance with applicable data protection and privacy laws andFBS internal policies.
. Legal Authorization to Work: Employment with FBS is conditional upon the candidatehaving valid, local legal authorization to work in the country where the role is based at thetime of hire. FBS does not sponsor or obtain work authorization unless explicitly stated.
. Exclusivity of Employment and Conflict of Interest: Upon acceptance of an offer andduring employment with FBS, employees will not be permitted to engage in parallelemployment, professional activities, or paid work for other entities. Any ownership,partnership, directorship, or participation in other businesses or companies must be fullydisclosed and formally reviewed in accordance with FBS internal conflict-of-interest andexternal engagement policies prior to the start date or as soon as such circumstances arise.
Failure to comply with these conditions may impact the hiring decision or employmentcontinuation.