Field Services Engineer

Responsibility:Cooperate with regional sales and local distributor; improve the satisfaction of end-user;Responsible for regional technical support (on-line or on-site), make sure the Maglumi system works properly, improve the satisfaction of distributor and end-user;Promote the reagent parameters and improve the reagent consumption per analyzer;Collect the Maglumi installation information, and establish relationship and follow up the reference customers;Give service training to local engineers and establish relationship with engineers from different distributor, keep on guiding and improving their technical skills;Apply reagent and spare parts for regional distributor and return the corresponding spare parts in time and follow up the complains;Other tasks needed from Snibe
RequirementAbove 5 years’ experience worked in IVD area, have strong technical skills, ability to work independently and perform well under pressureBachelor degree or above in related subjectCandidates with service experience in total laboratory automation line (biochemistry & immunology) are preferredGood communication skills and hard working