Front Desk Receptionist

About the role

The Front Desk Receptionist for the Makati City branch is the first point of contact for clients, providing a warm, professional, and efficient experience. This role is suited to someone confident, client-focused, and discreet.

Responsibilities

• Greet clients in person, by phone, or by text; manage check-ins, check-outs, and appointments.
• Handle bookings, add-ons, therapist assignments, and promotions in the Appointment System.
• Collect payments, manage the change fund, and provide end-of-day sales reports.
• Maintain an organized reception area and replenish supplies.
• Submit daily reports, escalate issues, and ensure adherence to policies.
• Support trainings, briefings, and process improvements.
• Perform basic administrative or operational tasks as assigned.

Requirements

• Customer-focused, with strong communication and interpersonal skills.
• Organized, detail-oriented, and professional.
• Comfortable handling cash, appointments, and front desk operations.

Key facts

• The role is the first point of contact for clients at the Makati City branch.
• Responsibilities include greeting clients, managing appointments, and handling bookings.
• The role includes collecting payments, managing the change fund, and providing end-of-day sales reports.
• Requirements include strong communication skills and comfort handling cash and front desk operations.