Front Desk Receptionist Patient Care Coordinator

About the role

Hughes Family Chiropractic Center is seeking a friendly, professional receptionist and patient care coordinator to help create a positive patient experience. The role is part-time, five days per week, approximately 29 hours, with some evenings and flexibility required.

Responsibilities

• Greet and check in patients, answer phones, and respond to patient questions.
• Schedule, confirm, and reschedule appointments; check patients in and out.
• Collect copays and balances, and verify insurance benefits, eligibility, and payments.
• Handle patient paperwork and electronic records.
• Maintain a clean, organized reception area and assist with patient requests and other tasks.
• Follow HIPAA and privacy requirements.

Requirements

• Friendly and professional personality, excellent communication skills, and strong organizational skills.
• Reliable and punctual, comfortable multitasking, and able to use basic computer tools.
• Customer service experience.
• Healthcare or front desk experience is preferred but not required. Insurance or billing experience is a plus but not required.
• Enjoy working with people, be compassionate and patient, and have a positive attitude.
• Stay calm when the office gets busy, take initiative, work well as part of a team, and feel comfortable building relationships with patients.

Benefits

• Competitive pay and employee chiropractic care.

Key facts

• Part-time, five days per week, approximately 29 hours.
• Some evenings; flexibility required.
• Healthcare or front desk experience is preferred but not required.
• Competitive pay and employee chiropractic care.