MI
Front Office Supervisor
External job listingat Malawi Institute of Tourism
Tasks Preparing duty rota for front office staff. Liaising with other sections on hotel activities. Keeping the reception tidy. Ordering supplies from stores. Implementing hotel standard...
External source - not verified7 days agoOpen until: Feb 7, 2027
Salary
Not provided
Location
Malawi, Malawi
Employment type
Full time
Workplace
Not provided
Front Office Supervisor
Malawi, Malawi
Job description
Tasks
- Preparing duty rota for front office staff.
- Liaising with other sections on hotel activities.
- Keeping the reception tidy.
- Ordering supplies from stores.
- Implementing hotel standard operating procedures.
- Compiling and submitting reports.
- Up-selling hotel products and services.
- Attending to guests.
- Supervising staff.
- Reporting unusual activities.
- Handling guests’ complaints.
- Preparing and monitoring reception checklist.
- Handling room status discrepancies.
- Inducting newly recruited staff.
Requirements
- Diploma in Hospitality and Tourism Management with 3 years working experience.
Schedule
- Full Time
How to apply
- Submit your CV and supporting documents by email.
Location
- Malawi