Intake & Scheduling Coordinator

We are hiring an Intake Coordinator / Patient Care Specialist to manage client onboarding, caregiver coordination, and day-to-day scheduling for in-home care services. This role focuses on organizing intakes, matching clients with caregivers, and keeping operations running smoothly.No prior home care experience is required. Candidates with strong administrative, HR, or customer service backgrounds are encouraged to apply.Key ResponsibilitiesManage the full intake process for new clients from initial contact to service startMatch clients with appropriate caregivers based on needs and availabilityCoordinate schedules, shift coverage, and new case assignmentsMaintain communication with clients and caregivers to resolve issues quicklySupport caregiver onboarding, documentation, and compliance requirementsAssist with recruiting, screening, and coordinating interviews for caregiversKeep accurate records in company systems and ensure data is up to dateMonitor active cases and ensure consistent service deliveryQualificationsExperience in administrative support, customer service, or HRStrong organization and ability to manage multiple tasks at onceClear communication and problem-solving skillsComfortable using Microsoft Office and general software systemsExperience with tools like HHA Exchange, Smartsheet, or Adobe is a plusAble to work independently and stay on top of tasks without supervision