Intake Specialist in Guatemala City, Guatemala
Published on CazVidat Employer
Apply for a full-time, remote-eligible Intake Specialist job in Guatemala City. Guide clients through mortgage intake and verify their documents.
Salary
Not provided
Location
Guatemala
Employment type
Full time
Workplace
Remote
Intake Specialist in Guatemala City, Guatemala
Guatemala
Job description
HR Professional Associates provides virtual assistant solutions for small and medium-sized businesses. The team delivers customized support to streamline processes and foster innovation.
About the role
As an Intake Specialist, you will handle initial client inquiries and guide clients through the intake process for mortgage applications. This is a full-time, remote-eligible position based in Guatemala City, Guatemala.
Responsibilities
- Respond to initial client inquiries and guide clients through each step of intake.
- Collect, review, and verify documentation related to mortgage applications.
- Maintain accurate, current client information in the system.
Position details
- Job title: Intake Specialist
- Location: Guatemala City, Guatemala
- Schedule: Full-time
- Work arrangement: Remote eligible
Frequently asked questions
Is this position fully remote?
Yes, this Intake Specialist role is a full-time remote position based in Guatemala City, Guatemala.
What kind of experience do I need to apply?
You should have 1-2 years of experience in client intake or administrative roles, along with strong communication skills in American English.
What are the main responsibilities of this job?
You will handle initial client inquiries, guide clients through the intake process, collect and verify mortgage documents, maintain client data, coordinate with internal teams, and ensure compliance with data protection regulations.
Are there any preferred qualifications?
Preferred qualifications include mortgage industry experience, bilingual Spanish skills, and familiarity with Guatemalan mortgage regulations.
Does the company offer any benefits?
Yes, benefits include health insurance, paid time off, a retirement plan, remote work flexibility, and professional development opportunities.