Internal Sales Support Specialist - East Rand, Gauteng
Published on CazVidat ZANOGEN INDUSTRIAL KNIVES & BLADES
Apply for Internal Sales Support Specialist at ZANOGEN in East Rand, Gauteng. Full-time role supporting sales, managing customer inquiries, and analyzing sales
Salary
Not provided
Location
East Rand, Gauteng, ZA
Employment type
Full time
Workplace
Not provided
Internal Sales Support Specialist - East Rand, Gauteng
East Rand, Gauteng, ZA
Job description
Join ZANOGEN INDUSTRIAL KNIVES & BLADES in East Rand, Gauteng, South Africa as a full-time Internal Sales Support Specialist . Contribute to our growth by providing exceptional sales support, maintaining customer satisfaction, and streamlining sales processes in a collaborative environment. Key Responsibilities Assist the sales team by managing customer inquiries with timely, professional responses. Perform accurate data entry to maintain customer records and sales documentation. Build and maintain strong relationships with internal stakeholders for seamless communication. Monitor customer orders and update clients on delivery timelines. Analyze sales data to identify trends and support improved sales strategies. Organize and prioritize sales leads to ensure effective follow-up. Provide customer service support and resolve issues to enhance satisfaction. Required and Preferred Qualifications Matric certificate or equivalent qualification. Minimum 2 years’ experience in sales support or administrative roles preferred. Proficiency with CRM software and sales tools. Excellent communication skills and professional demeanor. Detail-oriented with strong organizational and time management skills. Ability to analyze data and provide actionable insights. Report directly to the Sales Manager and collaborate closely with sales, marketing, and customer support teams to drive operational excellence and customer satisfaction.
Frequently asked questions
Is this position full-time or part-time?
This is a full-time position based in East Rand, Gauteng.
Do I need prior experience to apply for this role?
The role prefers candidates with a minimum of 2 years’ experience in sales support or administrative roles.
What kind of qualifications do I need?
You need a Matric certificate or an equivalent qualification to be considered for this job.
Will I be working remotely or on-site?
This position is not remote; you will be working on-site in East Rand, Gauteng.
What software skills are required for this job?
You should be proficient with CRM software and sales tools to manage customer records and sales documentation effectively.