IT Project Manager – ServiceNow (SNOW) Implementations

About the role

We are looking for an experienced IT Project Manager with strong project delivery skills and hands-on exposure to ServiceNow module implementations and enhancements.

The ideal candidate will have experience managing end-to-end IT projects involving ServiceNow implementations, business continuity and disaster recovery, AI governance, or vulnerability management.

Tasks

• Manage end-to-end ServiceNow implementation and enhancement projects.
• Develop project plans, schedules, milestones, resource plans, and status reports.
• Coordinate business stakeholders, ServiceNow developers, architects, infrastructure, and cybersecurity teams.
• Manage project scope, timelines, budgets, dependencies, risks, and issues.
• Oversee requirements gathering, solution design, integrations, SIT, UAT, deployment, and operational handover.
• Maintain RAID logs, project documentation, and governance reports.
• Drive implementation activities related to business continuity, disaster recovery, AI Control Tower, and vulnerability management.
• Ensure successful project delivery within agreed timelines, scope, and quality standards.

Requirements

• 5–10 Years
• 5–10 years of IT Project Management or Technology Delivery experience.
• Hands-on experience managing ServiceNow module implementations or enhancements - not just ticketing, incident management, or project tracking.
• Experience in at least one of the following areas: Business Continuity / Disaster Recovery (BCP/DR), ServiceNow AI Control Tower / AI Governance, Vulnerability Management / Cybersecurity.
• Strong stakeholder management, project planning, risk management, and communication skills.
• Experience with integrations, testing, deployment, and go-live activities.

Schedule

• 100% Onsite from Day 1
• 6+ Months (Possible Extension)
• C2C

Location

• Houston, TX (Local Candidates Only)