IT Service/Vendor Management Lead

External job listingat Confidential

Requirements 10+ Years ITIL or equivalent ITSM certification preferred/required as specified for the role ServiceNow dashboards and reporting Power BI, KPI analysis, and service performan...

External source - not verified8 days agoOpen until: Jan 15, 2027

Salary

Not provided

Location

Batesville, United States

Employment type

Full time

Workplace

Not provided

IT Service/Vendor Management Lead

Batesville, United States

Job description

Requirements

  • 10+ Years
  • ITIL or equivalent ITSM certification preferred/required as specified for the role
  • ServiceNow dashboards and reporting
  • Power BI, KPI analysis, and service performance reporting
  • ITIL, ITSM, and incident/problem/change management
  • Vendor management and SLA monitoring
  • SOP development and process improvement
  • Engineering software onboarding and stakeholder coordination
  • Business Analyst-only profiles are not suitable for the IT Service / Vendor Management Lead opportunity

Schedule

  • Onsite

Pay

  • $60/hour

Location

  • Batesville, IN 47006

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