IT Systems Administrator

About the role

Bland Landscaping Company is seeking an experienced IT Systems Administrator to support technology operations for approximately 1,000 - 2,000 employees across multiple locations. Working closely with the Director of IT and an external managed services partner, this role focuses on Tier 2 support, systems administration, endpoint management, technology asset lifecycle management, mobile device management (MDM), business system administration, vendor management, and IT process improvement.

This is not a traditional Tier 1 Help Desk role. Routine support and triage are primarily handled by the external managed services partner, allowing this role to focus on escalated technical support, device deployments, systems administration, inventory management, process documentation, vendor relationships, and strategic technology initiatives.

Responsibilities

• Administer and support Microsoft 365, Active Directory, Microsoft Entra ID, Azure, Intune, and related Microsoft technologies.
• Manage user accounts, licenses, security groups, permissions, and access controls.
• Support endpoint management, mobile device management (MDM), and Microsoft Autopilot deployments.
• Maintain device standards, security policies, system configurations, and technical documentation.
• Work with the external managed services partner to resolve escalated technical issues and maintain service expectations.
• Manage the complete lifecycle of company technology assets, including computers, mobile devices, peripherals, and related equipment.
• Coordinate procurement, configuration, deployment, inventory tracking, recovery, redeployment, and retirement of assets.
• Administer mobile device programs, vendor relationships, carrier services, security compliance, and asset tracking.
• Maintain accurate inventory records and continuously improve asset management processes.

Key facts

• Supports technology operations for approximately 1,000 - 2,000 employees across multiple locations.
• Focuses on Tier 2 support, systems administration, endpoint management, and technology asset lifecycle management.
• Routine support and triage are primarily handled by an external managed services partner.