Java Application Support Lead

External job listingat Msrcosmos

Java Application Support Lead in Cincinnati, OH. Hybrid - 3 Days Onsite. Strong Lead-Level Application Support Experience Required.

External source - not verified3 weeks agoOpen until: Jan 12, 2027

Salary

Not provided

Location

Cincinnati, United States

Employment type

Full time

Workplace

Not provided

Java Application Support Lead

Cincinnati, United States

Job description

Tasks

  • Lead end-to-end L1/L2/L3 application support operations
  • Manage incident triage, escalations, and problem resolution
  • Track SLAs, MTTA, MTTR, and operational KPIs
  • Drive proactive monitoring and continuous service improvement
  • Lead offshore support teams and coordinate with stakeholders
  • Maintain operational runbooks, knowledge articles, and reporting

Requirements

  • Strong Lead-Level Application Support Experience Required
  • Java / Groovy
  • React / Vue.js
  • Dynatrace, Humio amp; Grafana
  • ServiceNow – ITSM, Ticketing amp; SLA Management
  • UC4 Automic Job Scheduling amp; Orchestration
  • Application Monitoring, Troubleshooting amp; Log Analysis
  • Incident Management, Problem Management amp; Root Cause Analysis (RCA)
  • Database amp; Application Integration Support

Schedule

  • Hybrid – 3 Days Onsite

How to apply

  • Share your resume by email

Location

  • Cincinnati, OH

Similar jobs