Level Network Engineer

Own and resolve escalated network incidents involving routing, switching, SDWAN, Riverbed WAN optimization, F5 LTM load balancing, and connectivity issues, including full root cause analysis. Configure, maintain, and troubleshoot Cisco routers, switches, Riverbed WAN accelerators, F5 LTM load balancers, and core network services. Perform deep technical analysis using logs, packet captures, interface statistics, routing tables, and telemetry to diagnose complex issues. Plan and implement network changes during scheduled maintenance windows, upgrades, patching, and device replacements across various platforms with clear understanding of impact and risk. Participate in incident management, problem management, and root cause analysis activities. Validate and troubleshoot redundancy, failover behavior (HSRP, BGP, EIGRP, SDWAN, F5 HA), routing stability, and application traffic flow after changes or incidents. Provide technical guidance to Level 1 engineers across Cisco, Riverbed, and F5 troubleshooting and continuously improve runbooks. Collaborate with security, server, cloud, application, and carrier/vendor teams to resolve complex issues.