Live Chat Agent
Published on CazVidat Vallejo Investments Inc.
Next Steps: Interview Scheduling Install Microsoft Teams or WhatsApp. Connect with Ms. Sandra Brown (HR Manager): Teams: https://teams.live.com/l/invite/FAAQqJ5
Salary
$27 per hour
Location
United States
Employment type
Full time
Workplace
Remote
Live Chat Agent
$27 per hour
Job description
Next Steps: Interview Scheduling Install Microsoft Teams or WhatsApp. Connect with Ms. Sandra Brown (HR Manager): Teams: https://teams.live.com/l/invite/FAAQqJ5bYwIQfs2agc?v=g1 WhatsApp: +1 (321) 503-4942 Message her to schedule your interview. Job Code: LCA-101 Interviewer: Ms. Sandra Brown Interview Time: ASAP Eligibility: Applicants must be based in the U.S. or Canada. We’re seeking a motivated Live Chat Agent to assist customers through online chat, providing quick, accurate, and friendly support. Key Responsibilities Respond to customer inquiries via live chat. Troubleshoot and resolve issues efficiently. Maintain professional, friendly communication. Document interactions in the CRM system. Work with the team to improve chat processes. Participate in meetings and contribute ideas. Meet performance goals for satisfaction and response speed. Qualifications High School Diploma or equivalent. Strong written communication and problem-solving skills. Experience with live chat tools and CRM systems (preferred). Customer service experience is a plus. Ability to multitask in a fast-paced environment. Work Environment You’ll collaborate with chat agents, sales, and tech teams, reporting to the Customer Service Manager. We offer growth opportunities in a supportive, inclusive workplace. Fully remote - work from anywhere in United States
Frequently asked questions
Is this position remote or on-site?
This Live Chat Agent role is full-time and based in San Francisco, California, so it is not remote.
How much does this job pay?
The position pays USD 27.11 per hour.
What qualifications do I need to apply?
You need a High School Diploma or equivalent, strong written communication and problem-solving skills, and experience with live chat tools and CRM systems is preferred.
What are the main responsibilities of this job?
You will respond promptly to customer inquiries via live chat, troubleshoot issues, maintain professional communication, document interactions in the CRM, and collaborate with team members.
How do I schedule an interview for this position?
You should install Microsoft Teams or WhatsApp and contact Ms. Sandra Brown, the HR Manager, via the provided Teams link or WhatsApp number to schedule your interview.