Medical Receptionist & Patient Coordinator

About the role

Lustrous Clinic is a medical, aesthetic, and wellness clinic located in North Vancouver.

Tasks

• Greet clients warmly, manage check-ins, and provide exceptional front-desk customer service.
• Handle phone calls, emails, and patient inquiries professionally.
• Manage appointment scheduling and patient flow using clinic software (e.g., Jane App).
• Send out marketing emails, newsletters, and promotional updates to our client database.
• Assist practitioners and maintain a clean, organized, and welcoming clinic environment.

Requirements

• Minimum 1–2 years of experience working as a receptionist, preferably in a medical, dental, aesthetic, or wellness clinic.
• Comfortable using booking software, handling email campaigns, and navigating computers efficiently.
• Fluent in English (both written and verbal) with a friendly, positive, and professional attitude.
• Highly organized, detail-oriented, and able to work efficiently in a fast-paced environment.
• Experience or interest in medical aesthetics/laser technology is a strong plus.

Schedule

• Part-time / Full-time

Pay

• Performance bonuses.

How to apply

• Send your resume and a brief cover letter by email.
• Apply directly through Indeed or LinkedIn.

Location

• North Vancouver, BC (Marine Drive)