Membership Development Services Specialist

Position Summary The Membership Development & Services Specialist will work closely with the Director of Membership to grow and strengthen ASA’s membership. This is an ideal opportunity for an early-career professional who enjoys talking with people, building relationships, solving problems, and helping businesses understand the value of belonging to the sportfishing industry association.
The specialist will contact prospective and current members in person, by phone and email, support membership recruitment and renewal campaigns, assist with member onboarding, maintain accurate membership records, and respond to member questions. The position will also provide membership-related support for ASA events, including ICAST, the Sportfishing Summit, and the Keep America Fishing Fly-In.
What Success Looks Like The successful candidate will: Develop a consistent pipeline of prospective members. Contribute to measurable growth in new memberships and membership revenue. Help improve membership renewal rates and engagement. Provide prompt, professional, and helpful service. Maintain accurate membership and prospect records. Become a trusted resource for ASA members and staff.
Compensation and Benefits ASA offers a competitive salary of $60,000–$70,000, depending on experience, along with health insurance, a 401(k) plan, paid vacation and sick leave, and free parking. To apply, please submit a résumé and brief cover letter explaining your interest in the position to
ResponsibilitiesPrimary Responsibilities Membership Recruitment and Development Identify and research prospective members across the recreational fishing industry. Conduct regular outreach to prospective members by telephone and email. Clearly communicate ASA’s membership benefits, programs, advocacy work, events, and industry value. Follow up with prospective members, answer questions, and assist them through the application process. Maintain an organized pipeline of prospective members and document outreach and follow-up activity. Support membership recruitment campaigns developed with the Director of Membership and Communications team. Help achieve annual goals for new-member recruitment and membership revenue. Member Service, Engagement, and Retention Serve as a responsive and welcoming point of contact for current and prospective members. Respond to membership inquiries and ensure questions and requests are resolved promptly. Assist with annual membership renewal outreach, including mail, telephone calls, emails, and follow-up. Welcome and onboard new members, helping them understand and use their ASA benefits. Identify opportunities to increase member participation in ASA programs, events, committees, and advocacy initiatives. Help identify members at risk of not renewing and coordinate appropriate follow-up. Gather member feedback and share recurring questions, concerns, and opportunities with the Director of Membership. Membership Records and Reporting Maintain accurate company, contact, dues, and engagement information in ASA’s iMIS database. Process membership applications and assist with invoices, payments, and account updates. Track recruitment, renewal, outreach, and engagement activities. Prepare regular membership reports and prospect lists for the Director of Membership. Work with other departments to improve the consistency and accuracy of member data. Events and Cross-Department Support Support member communications and outreach related to ICAST, the Sportfishing Summit, the Keep America Fishing Fly-In, and other ASA programs. Assist members with event registration and participation questions. Help review and process ICAST attendee registrations as needed. Attend selected ASA events and provide on-site member support. Coordinate with Communications, Government Affairs, and other departments to ensure members receive timely, useful information. QualificationsQualifications One to five years of relevant experience in membership, customer service, sales, business development, account management, fundraising, hospitality, or a related field. Strong entry-level candidates will also be considered. Bachelor’s degree or equivalent combination of education and relevant experience. Comfortable initiating telephone and email conversations with prospective and current members. Strong interpersonal skills and a genuine interest in helping people and building professional relationships. Clear and professional written and verbal communication skills. Organized, dependable, and attentive to detail. Able to manage multiple assignments, maintain follow-up schedules, and meet deadlines. Proficiency with Microsoft Office applications. Experience with an association management system or customer relationship management platform is helpful; familiarity with iMIS is a plus. Interest in recreational fishing, outdoor recreation, trade associations, or membership organizations is helpful but not required. Ability to travel several times each year for ASA events, shows and related meetings.
To apply, please submit a résumé and brief cover letter explaining your interest in the position to Derek Robinson American Sportfishing Association [email protected]