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Onsite Manager, Patient Support Contact Center
External job listingat Omegahms
Onsite Manager, Patient Support Contact Center in Indianapolis. Must reside in Indiana. Send your resume by email.
External source - not verified3 weeks agoOpen until: Jan 10, 2027
Salary
Not provided
Location
Indianapolis, United States
Employment type
Full time
Workplace
Not provided
Onsite Manager, Patient Support Contact Center
Indianapolis, United States
Job description
Tasks
- Own the day-to-day execution of a healthcare amp; pharmacy support contact center program.
- Lead frontline leaders and support partners to deliver service across prescription benefit support, copay assistance, pharmacy claim questions, and related patient-support needs.
- Take charge of operational results for service levels, quality, productivity, schedule adherence, staffing amp; training readiness, issue resolution, and continuous improvement.
- Partner across the organization with Client teams, Operations leadership, Quality, Training, Workforce Management, HR, IT, and more.
Requirements
- Must reside in Indiana.
- This role does not make clinical determinations.
Schedule
- ONSITE
How to apply
- Send your resume by email.
- Use the subject line: Patient Support Contact Center Manager – Indy (Onsite).
Location
- Downtown Indianapolis area strongly preferred.