Operations Manager – Real Estate & Vacation Rentals

Company Description FPB Investment Properties is a real estate brokerage, investment, and management company based in West Palm Beach, Florida. The company focuses on identifying and managing residential and vacation rental properties, delivering value to property owners and guests. FPB Investment Properties emphasizes professional, data-driven management practices to optimize portfolio performance. Team members collaborate closely to improve operations, guest experience, and long-term investor returns. The organization offers opportunities to help shape processes and strategy in a growing real estate and vacation rentals business.
Role Description The Head of Operations – Real Estate & Vacation Rentals is a full-time remote role responsible for overseeing day-to-day operational activities across the property portfolio. This role manages processes related to property onboarding, listing optimization, reservations, maintenance coordination, guest experience, and vendor relationships. The Head of Operations designs and implements standard operating procedures, monitors performance metrics, and ensures compliance with legal, financial, and company policies. The role collaborates with leadership to develop operational strategies, supports budgeting and resource planning, and leads continuous improvement initiatives. This position also supervises and coaches team members, fostering clear communication, accountability, and efficient cross-functional collaboration.
Qualifications
Candidates should possess strong Operations Management skills, including process design, workflow optimization, and performance monitoring.Candidates should possess solid Analytical Skills for interpreting data, tracking KPIs, and making evidence-based decisions.Candidates should possess effective Team Management abilities, including mentoring, delegation, and building high-performing remote teams.Candidates should possess excellent Communication skills for coordinating with property owners, guests, vendors, and internal stakeholders.Candidates should possess Budgeting skills to manage operational expenses, forecast costs, and support profitability goals.Experience in real estate, property management, or vacation rentals operations is highly beneficial.Proven experience in a senior operations or leadership role, preferably in a multi-property or portfolio environment.Strong organizational skills, attention to detail, and the ability to manage multiple priorities in a remote setting.Proficiency with property management systems, reservation platforms, and standard office software tools.Bachelor’s degree in business, real estate, hospitality management, or a related field, or equivalent practical experience.