Partnerships Manager

About the Role
We’re looking for a Partnerships Manager to own the buyer side of our performance marketing business. You’ll recruit new buyers, grow the accounts you land, and keep them happy and profitable for the long term. Buyers are the demand that powers everything we do, so this role has a direct impact on revenue.
If you understand pay-per-call and lead generation, can close a new buyer and then optimize their campaigns to scale, this role is for you.
What You’ll DoRecruit and onboard new buyers (call centers, agencies, brands, and advertisers) to expand demand across verticalsOwn the full buyer lifecycle: prospecting, pitching, onboarding, campaign launch, and ongoing growthGrow existing accounts by increasing caps, adding campaigns, and expanding into new verticals and geosManage buyer relationships day to day, including quality feedback, pricing, caps, and performance reviewsNegotiate pricing, payouts, and terms that protect margin while keeping buyers profitableSet up and manage campaigns, targets, routing, and tracking in RingbaMonitor call quality, conversion rates, duration, and buyer feedback, and act quickly on what the data showsHandle disputes, call reconciliation, and invoicing questions fairly and promptlyEnsure buyers meet compliance expectations (TCPA, consent, disclosures, call handling)Work with the affiliate, finance, compliance, and operations teams to align supply with buyer needsReport on buyer performance, revenue, retention, and pipeline, and flag risks and opportunities early
What We’re Looking For:
Required3+ years of experience recruiting, growing, and managing buyers in pay-per-call, lead generation, or performance marketingProven track record of closing new buyers and growing account revenueStrong negotiation skills and comfort discussing pricing, margins, and quality metricsAnalytical mindset: comfortable in dashboards and spreadsheets, and able to turn call data into decisionsExcellent written and verbal communicationHighly organized, with the ability to manage a pipeline and multiple accounts at once
Strongly PreferredHands-on experience with Ringba (campaigns, targets, routing, call tracking, reporting)Experience with other call tracking or affiliate platforms (Invoca, Everflow, CAKE, HasOffers, etc.)Knowledge of verticals such as insurance, home services, legal, solar, or financial servicesAn existing network of buyers or call center contactsFamiliarity with call quality scoring, fraud detection, and compliance best practices
What Success Looks LikeA growing roster of active buyers with strong retentionIncreased buyer spend and volume quarter over quarterHealthy margins and consistent call quality across campaignsFast resolution of buyer issues, with few disputes escalatingClear, proactive communication with buyers and internal teams