Principal AI Product Engineer

About the role

Hi Marley is on a mission to transform communication in the P&C industry, making challenging moments faster, easier, and more empathetic for carriers and their customers. Its AI-powered software keeps everyone in the claims conversation informed and connected.

Hi Marley is looking for a Principal AI Product Engineer to be a foundational hire on its new AI Operations team. This internal-facing role builds infrastructure and tools that help every department work together. You’ll work alongside a Builder — Technical Infrastructure counterpart who owns the deeper technology spine.

Responsibilities

• Understand how data flows through the company and expose it at the right level for the right audience.
• Design internal knowledge systems, decision-making surfaces, and patterns for teams to build and design agents.
• Decide what should be centralized and what should live with each team.
• Build and manage a portfolio of small, well-shaped internal products, prioritizing a steady stream of signals and requests from across Hi Marley.

Requirements

• Bring design taste together with the ability to ship; build the product rather than only producing mocks.
• Work in Claude Code, Codex, and Cursor.
• Join the team in the Boston office for 3 days each week.

Key facts

• The role is a foundational hire on Hi Marley’s new AI Operations team.
• The role involves joining the team in the Boston office for 3 days each week.
• The work includes building internal infrastructure, tools, and products.