Property Management Assistant / Maintenance Coordinator

1. Property Management Assistant (PM Assistant)Location: Latin America (Remote)Employment Type: Part-Time / Full-TimeSchedule: US Business Hours
Job OverviewOurAssistants is seeking an organized and proactive Property Management Assistant to support the daily operations of a US-based property management company. The role involves administrative support, tenant communication, leasing coordination, and property management system updates.
Key ResponsibilitiesAssist with daily property management operations and administrative tasks.Maintain tenant records, lease agreements, and property documentation.Support tenant onboarding, move-ins, move-outs, and leasing processes.Handle tenant inquiries and coordinate communication with owners and vendors.Update property management systems and monitor pending tasks.Assist with rental applications, tenant screening, and follow-ups.Coordinate with maintenance teams regarding outstanding work orders.QualificationsAt least 2 years of US property management experience.Hands-on AppFolio experience preferred.Knowledge of leasing, tenant relations, and property administration.Strong organizational and communication skills.Ability to multitask and work independently.AI proficiency is a plus.
2. Maintenance Coordinator (MC)Location: Latin America (Remote)Employment Type: Part-Time / Full-TimeSchedule: US Business Hours
Job OverviewOurAssistants is looking for an experienced Maintenance Coordinator to manage property maintenance requests, work orders, vendor relationships, and repair schedules for a US-based property management company.
Key ResponsibilitiesManage maintenance requests from intake through completion.Create, assign, monitor, and follow up on work orders.Coordinate vendors and contractors for repairs.Schedule maintenance appointments and coordinate tenant access.Source, onboard, and negotiate rates with vendors.Monitor repair progress and ensure timely completion.Handle urgent maintenance requests and escalations.Maintain accurate work order records and documentation.
QualificationsAt least 2 years of US property management maintenance experience.Hands-on experience managing work orders and vendor coordination.Familiarity with Property Meld preferred.Strong communication, negotiation, and problem-solving skills.Ability to manage multiple requests and priorities.AI proficiency is a plus.
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