Public Services Coordinator

About the role

The primary purpose of this position is working with patrons during public open hours and occasional tabling and event hours (based on availability).

This is a grant funded position.

Tasks

• supervise public open hours of archival space including some evening and weekend hours
• manage patron check-ins and patron space usage
• assist with in-space events and Charlotte and nearby community events like tabling, exhibits, and educational talks
• post occasionally to social media
• assist with volunteer training and management
• receive on the job training related to community based archives
• give tours of space to visitors
• assist with collection processing and research when time permits
• assist with minor office work as needed

Requirements

• Knowledge/experience working with LGBTQ communities, communities of color, and transgender, nonbinary, and gender nonconforming people.
• Experience volunteering or working in archives, museums, historical landmarks, or other humanities projects is encouraged.
• Ability to work with and educate visitors and volunteers.
• Basic understanding of social media and how to post to Instagram, Facebook, and YouTube.
• Desire for on-the-job training in community based archiving.
• Ability to sit for extended periods, engage with the public on a regular basis, and lift archival boxes and items weighing up to 50 lbs.

Schedule

• 20 hours per week
• Thursdays Noon-7, Fridays Noon-7, and Saturdays 11-3.
• Grant funded through December 2030

Pay

• $35,000 annually

Benefits

• $200/month insurance stipend
• 5 days paid sick & vacation time
• on job training in patron services, community programming, and community based archiving

How to apply

• Email an attached resume or CV.
• Applications must be submitted by midnight on November 13, 2026.

Location

• Charlotte, NC (in-person only)