Quality Control Implementation Associate

🌟 We're Hiring: Implementation Consultant, QA📍 On-Site | Colombia (en cualquier ciudad donde tengamos site)🕘 Schedule: Monday – Friday | 8:00 AM – 5:00 PM EST(Flexibility to start one hour earlier or later as needed)🌎 English Level: C1 Advanced Required🗣️ Spanish bilingual preferred💼 Full-TimeAbout the RoleWe are looking for an organized, proactive, and detail-oriented Implementation Consultant, QA to support the onboarding and implementation of new clients.In this role, you will work closely with implementation teams and clients to ensure accurate system setup, data validation, task management, and a smooth transition throughout the onboarding journey.This is an excellent opportunity for professionals with experience in Client Success, Client Relations, QA, Operations, Account Management, or Implementation Support who enjoy working with both clients and systems.What You'll DoClient Setup & Onboarding✅ Prepare for client welcome calls✅ Review client information and onboarding requirements✅ Create onboarding presentations and documentation✅ Review and validate employee import files✅ Configure basic PrismHR system settings, including departments, worksites, divisions, and organizational structureClient Coordination & Communication✅ Coordinate meetings and implementation calls with clients and internal stakeholders✅ Participate in onboarding and implementation meetings✅ Monitor onboarding progress and ensure milestones are completed✅ Manage and update implementation tasks within Client SpaceDocumentation & Reporting✅ Generate reports for clients and implementation teams✅ Prepare and distribute transition communications✅ Maintain accurate records and implementation documentation✅ Ensure compliance with onboarding procedures and quality standardsQualificationsRequired✔ 1-3 years of experience in:Client SuccessClient RelationsCustomer SuccessBack Office QAAccount CoordinationImplementation SupportOperations Support✔ Client-facing experience✔ Advanced English (C1)✔ Strong organizational and multitasking skills✔ Ability to manage deadlines and multiple priorities✔ Strong attention to detail✔ Ability to work collaboratively and independentlyPreferred✅ Experience with PrismHR or similar HR/PEO platforms✅ Experience working with onboarding or implementation processes✅ Background in HR services, payroll, benefits administration, or client support environmentsTechnical Skills✅ Data validation and quality control✅ Report generation✅ Microsoft Office Suite✅ Task and case management systems✅ CRM and implementation platforms✅ Basic system configurationWhat We're Looking ForWe're looking for someone who:✔ Enjoys working directly with clients✔ Is highly organized and process-driven✔ Has exceptional attention to detail✔ Communicates professionally in English✔ Takes ownership of tasks and follows through✔ Learns new systems quickly✔ Thrives in collaborative environments✔ Can balance multiple projects simultaneouslyWhy Join Us?✅ Gain experience in client onboarding and implementation✅ Work with internal and external stakeholders✅ Exposure to HR and PEO technology platforms✅ Opportunity to grow within implementation, operations, and client success functions✅ Stable Monday-to-Friday schedule📩 Apply TodayIf you're passionate about helping clients succeed, enjoy managing onboarding projects, and thrive in operational environments, we'd love to hear from you.