Receptionist Full Time at Rocco Forte Hotels in Birmingham
Published on CazVidat Rocco Forte Hotels
Apply for Receptionist at Rocco Forte Hotels in Birmingham. Full-time role delivering warm welcomes and excellent guest service. Join our team today!
Salary
Not provided
Location
Birmingham, England, United Kingdom
Employment type
Full time
Workplace
Not provided
Receptionist Full Time at Rocco Forte Hotels in Birmingham
Birmingham, England, United Kingdom
Job description
Join Rocco Forte Hotels as a Receptionist in Birmingham
We are seeking a dedicated Receptionist to provide exceptional service and a warm welcome to all guests. This full-time role is based at our prestigious Birmingham location, where you will be the first point of contact for guests, handling requests efficiently and professionally.
Key Responsibilities:
- Greet guests warmly and provide outstanding customer service
- Respond promptly to guest inquiries and requests
- Manage check-in and check-out procedures accurately
- Maintain a tidy and organised reception area
- Coordinate with other hotel departments to ensure guest satisfaction
Requirements:
- Excellent communication and interpersonal skills
- Friendly and approachable demeanour
- Ability to multitask and work efficiently under pressure
- Previous experience in hospitality or reception is an advantage
- Fluency in English (UK) is essential
Employment Type: Full-time, on-site position
Location: Birmingham, England, United Kingdom
Apply today to become part of the Rocco Forte Hotels team and deliver stand-out service to our valued guests.
Frequently asked questions
Is this a full-time position?
Yes, this Receptionist role at Rocco Forte Hotels in Birmingham is a full-time, on-site position.
What kind of experience do I need to apply?
You need customer service experience along with good communication and organisational skills.
What are the main duties of the Receptionist here?
You will be greeting guests, managing check-in and check-out, handling guest requests, and promoting hotel services.
Are there any benefits included with this job?
Yes, benefits include health insurance, paid time off, and a retirement plan.
Is the job location in Birmingham, England?
Yes, this position is based on-site in Birmingham, England.