Receptionist Front Desk Officer

JOB SUMMARY
Hassanah Global Travels and New Crescent Modesty are seeking a professional, organized, and customer-focused Receptionist / Front Desk Officer. This position involves welcoming visitors and clients, handling inquiries, coordinating schedules, and ensuring excellent customer service.

KEY RESPONSIBILITIES
FRONT DESK MANAGEMENT
• Greet & welcome clients
• Direct inquiries to the appropriate person
• Maintain a clean and organized reception area

CUSTOMER SERVICE
• Provide timely responses to clients while ensuring professionalism
• Address customer inquiries & concerns in a friendly manner

ADMINISTRATIVE DUTIES
• Handling appointments
• Update records & manage bookings
• Other general reception and customer support tasks

REQUIREMENTS
• Minimum of HND / Diploma (ND) / Bachelors (or equivalent experience)
• Strong organizational & multitasking abilities
• Ability to prioritize tasks effectively and remain efficient
• Excellent communication & interpersonal skills
• Previous reception, customer service, travel, or retail experience is an added advantage

PREFERRED SKILLS
• Experience in a travel agency or similar setting is an advantage
• Basic computer knowledge

WORKING HOURS
• 8:00 AM – 5:00 PM

NOTE
The Receptionist will represent both Hassanah Global Travels and New Crescent Modesty. Candidates must have professionalism and be customer-focused.