Remote Reimbursement Specialist Jobs in Charlotte, NC

Join an annual reverification project as a Remote Reimbursement Specialist supporting accurate, timely patient insurance benefit verification. This full-time opportunity is suited to candidates with healthcare, medical insurance, specialty pharmacy, physician’s office, or outbound call center experience.

Key Responsibilities

• Collect and review patient insurance benefit information from payers while following program standard operating procedures.
• Contact assigned payers regularly by phone to support accurate and timely benefit investigations.
• Provide responsive, accurate assistance to internal team members and escalate issues when needed.
• Identify and report reimbursement trends and delays to a supervisor.
• Coordinate with cross-functional teams and meet or exceed daily and weekly benefit verification completion targets.

Qualifications

• High school diploma or GED required.
• At least one year of experience in a specialty pharmacy, medical insurance, physician’s office, or related healthcare setting.
• Outbound call center experience is a plus.
• Proficiency in Microsoft Excel, Outlook, and Word.
• Strong communication skills and attention to detail.
• Ability to work remotely while meeting daily and weekly performance goals.
• Local candidates must be able to pick up and return equipment onsite during the initial project days.
• A video interview is required for final selection.

Compensation and Work Environment

• Pay: $18 per hour, with potential overtime opportunities.
• Fully remote work after equipment pickup.
• Structured training and support.

Apply

If you have healthcare benefits verification experience and are detail-oriented and comfortable coordinating with payers by phone, apply for this Remote Reimbursement Specialist job in Charlotte, North Carolina.