Remote Middleman for Company - The Bronx, NY (Part-Time)

ADM co-operation is looking for a friendly and approachable Remote Middleman based in The Bronx, New York. This part-time role offers flexible hours and a collaborative work environment. The Remote Middleman will be essential in facilitating smooth communication and negotiations between clients and service providers, ensuring seamless transactions and high customer satisfaction.

Key Responsibilities

• Serve as the primary contact for clients and service providers to maintain efficient communication.
• Negotiate terms, pricing, and project timelines to meet client expectations and company standards.
• Manage multiple tasks simultaneously to ensure workflow efficiency.
• Promptly and professionally address customer inquiries and concerns.
• Document all client interactions and transactions for accurate record-keeping and performance tracking.
• Collaborate with various departments to exceed client needs and expectations.
• Monitor project progress and collect feedback to guarantee quality and satisfaction.

Required and Preferred Qualifications

• Relevant certifications in communication, negotiation, or customer service.
• Strong verbal and written communication skills.
• Proven negotiation and organizational abilities.
• Preferred experience in customer service or related fields.
• Familiarity with basic project management software is a plus.
• Some relevant experience in a similar role is preferred.

Our team structure promotes collaboration, with the Remote Middleman working closely with project managers, clients, and various departments. The position reports directly to senior management to ensure alignment with company goals.