Remote Customer Support & Operations Assistant — Austin, TX
Published on CazVidat Cenveo Publishing services
Explore a part-time remote customer support and operations assistant role with Cenveo Publishing services. Based in Austin, TX, with digital and admin duties.
Salary
$60,000 per hour
Location
United States
Employment type
Part time
Workplace
Remote
Remote Customer Support & Operations Assistant — Austin, TX
$60,000 per hour
Job description
Cenveo Publishing services is seeking a part-time Remote Customer Support and Operations Assistant based in Austin, Texas. In this online role, you will support customer relations, coordinate virtual meetings, and help improve day-to-day operations. This position offers a flexible, collaborative work environment and the opportunity to contribute to customer service and brand visibility.
Key Responsibilities
- Respond to client inquiries and provide helpful service through digital channels.
- Coordinate online meetings and events, including related logistics.
- Communicate with team members to support project coordination and execution.
- Contribute to projects that improve customer satisfaction and operational efficiency.
- Share customer feedback and service trends to help strengthen support strategies.
- Assist with social media marketing activities that promote brand visibility.
- Provide administrative support to help maintain an organized remote workspace.
Required and Preferred Qualifications
- High school diploma or equivalent.
- Strong written and verbal communication skills.
- Customer service or related experience preferred.
- Familiarity with online communication tools such as Zoom and Slack.
- Basic proficiency in Microsoft Word, Excel, and PowerPoint.
- At least one year of relevant remote or part-time experience.
Work Arrangement and Compensation
This is a part-time remote position associated with Austin, Texas. The role reports to the Online Operations Manager and works closely with customer support and cross-functional teams. The listed pay amount is 60000 per hour.
Frequently asked questions
Is this position fully remote or do I need to be in Austin?
The job is part-time and based in Austin, Texas, but it is described as a remote online role, so you will work remotely from Austin.
What kind of experience do I need to qualify for this job?
You should have at least 1 year of relevant experience in a remote or part-time role, preferably in customer service or related fields.
What are the main responsibilities of this customer service role?
You will engage with clients through digital channels, coordinate online meetings, maintain communication with team members, contribute to projects improving customer satisfaction, and assist with administrative tasks.
What qualifications are required for this position?
A high school diploma or equivalent is required, along with strong written and verbal communication skills and basic proficiency in Microsoft Office Suite.
Who will I report to and work with in this role?
You will work directly under the Online Operations Manager and collaborate with the customer support team.
How much does this job pay?
The salary is USD 60,000 per hour.