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Remote SaaS Support Specialist — United States
Published on CazVidat Asset Panda
Join Asset Panda as a remote SaaS Support Specialist in the United States. Use Zendesk, assist customers in English, and troubleshoot basic technical issues.
Verified by CazVid15 hours agoOpen until: Jan 10, 2027
Salary
Not provided
Location
United States
Employment type
Full time
Workplace
Remote
Remote SaaS Support Specialist — United States
United States
Job description
Asset Panda is hiring a full-time, remote SaaS Support Specialist in the United States. This role helps customers in English and provides basic technical troubleshooting for a software-as-a-service (SaaS) product. The annual compensation is USD $52,000.
Key Responsibilities
- Provide customer support and communicate clearly with customers in English.
- Perform basic technical troubleshooting in a SaaS support environment.
- Use Zendesk as part of the customer support workflow.
Required Qualifications
- High school diploma or equivalent.
- Strong customer communication skills in English.
- Basic technical troubleshooting skills.
- Experience or skills using Zendesk.
Preferred Qualifications
- Relevant customer support or technical support experience.
Job Details
- Employer: Asset Panda
- Job type: Full-time
- Work arrangement: Remote; United States
- Annual compensation: USD $52,000