Sales Consultant

The world needs more Intrepid people: As a Sales Consultant, you will be responsible for creating personalized quotes and helping plan trips for private groups and independent travellers (FIT). You will serve as the main point of contact for clients, ensuring we respond quickly and deliver everything we promise. This includes answering sales emails and calls, building itineraries, supporting product development, preparing trip documents, and providing excellent customer service, all in line with Intrepid Travel’s standards and values.
Additionally, the Sales Consultant is responsible for filling our Galápagos boats, managing sales confirmations, quoting tailor-made itineraries, informing travel agents about availability, confirming bookings, and providing outstanding service to existing clients.
This role also involves distributing promotions to travel agencies, hotels, Spanish schools, and other opportunities, as well as reporting sales as requested, always with a focus on achieving monthly sales targets.
The Sales Consultant works closely with the Reservations and Operations teams to ensure each trip runs smoothly and safely. A successful candidate in this role will build strong client relationships, stay organized, and help deliver unforgettable travel experiences.
This is a full-time, permanent position based in our office in Quito, Ecuador.
Some of the experience you’ll bring with you may include: Experience selling Ecuador, Island Hopping & Galapagos products to travel agents and direct clients.Experience and/or strong interest in sales, quoting, and developing travel itineraries (groups, FIT, tailor-made) using Excel and booking systems.Competent in MS Office 365 products, including Excel, Word, and Outlook.Excellent written and spoken English and Spanish.High attention to detail and confidence working with numbers.Strong communication and customer service skills.Ability to manage multiple tasks and meet deadlines, even during busy periods.Proactive and focused on finding practical solutions to problems.
You’ll have excellent customer, sales and influencing skills, you will always be highly customer focused and be driven to achieve results.
Please note We recognise that AI use in applications is becoming more common. We review applications carefully, so if you choose to use AI, please do so thoughtfully and include something personal - it really makes a difference.Due to the volume of applications we receive, we may not be able to provide individual feedback to every applicant.We also reserve the right to close this advert earlier if we receive a high volume of applications.
Our people reflect the diversity of our customers and the communities we visit: Intrepid is made up of 71 nationalities in over 30 countries, and we recognise that diversity makes us a stronger business. We support a culture where people can be themselves and encourage applications from people of all backgrounds. Including First Nations People, LGBTQI+ people, those living with a disability, or from disadvantaged backgrounds, and all people from different ethnicities, races, and religions.Rewarding and developing our people is important to us, some of our work perks include: Flexible work arrangements, work-from-home and the ability to 'work from anywhere' 4 weeks a yearA free Intrepid trip every year, plus generous discounts for families, and close friends5 extra days of leave a year for use on Intrepid tripsA minimum of 10 weeks paid parental leave for all parents, and other additional leave provisions.Access to e-learning platforms, professional development and mentor programs20 hours of volunteer leave every year to use on causes most important to youEmployee Assistance Program, a 24/7 service that offers counselling for you and your family
We are Real. Together. Ambitious. Impactful. These are our values and to us they're more than just words, they are the pillars of our success and every day it's our people and the work they do that bring them to life.
We aim to ensure diversity, equity, and inclusion stay part of our recruitment process. If you require any reasonable adjustment to participate in the recruitment process, please contact us at [email protected] with your name, location, and the adjustments you require, we will then be in touch to support your application.