SAP Basis Consultant

Role: SAP Basis Specialist & SAP Support Specialist ( 2 Different Roles0 JD's Attached)Location: Mexico City, Mexico (Remote with 1 Day/Week Onsite)Type: Full-TimeExperience: 5+ Years
Job Summary:We are looking for an experienced SAP Basis Specialist to manage and oversee the SAP Basis operations, ensuring the stability, performance, availability, and security of the SAP landscape. The ideal candidate will coordinate with external support teams, manage technical operations, and support critical business systems, particularly Finance.
Key Skills Required:Strong hands-on experience in SAP Basis Administration.Experience managing SAP production environments.Expertise in:SAP Kernel upgradesSupport PacksPatchesSystem UpgradesStrong experience with Transport Management System (TMS).Performance tuning, proactive monitoring, and system health management.Experience with SAP HANA, Oracle, or SQL Server databases.Cloud platform experience:AWSAzureGCPExperience coordinating with external vendors/support partners.Strong understanding of ITIL processes.Experience working with:SAP Security teamsDatabase Administrators (DBAs)Network teamsSAP Application teamsKnowledge of audit controls, documentation, and compliance.Strong troubleshooting and incident management skills.Preferred Skills:SAP Basis Certification.Experience with SAP S/4HANA and SAP HANA Database.Knowledge of SAP Solution Manager.Experience in Disaster Recovery (DR) and cloud migrations.Experience supporting high-volume enterprise environments.Experience working with large SAP implementation/support partners.Mandatory Requirements:Bachelor's Degree in Systems, IT, Telecommunications, or related field.3–5+ years of SAP Basis experience.Experience with HANA, Oracle, or SQL Server.Experience with AWS, Azure, or GCP.Vendor coordination experience.ITIL knowledge.Advanced English and Spanish.Working Conditions:Remote role with 1 day per week onsite in Mexico City.Availability to support critical production incidents...........................................................................................................................................................................Role: SAP Support LeaderLocation: Mexico City, Mexico (Hybrid – 3 Days/Week Onsite)Type: Full-TimeExperience: 8+ Years (Minimum 3+ Years in SAP Production Support & Leadership)
Job Summary:We are looking for an experienced SAP Support Leader to lead the support and operation of the enterprise SAP landscape. The ideal candidate should combine strong SAP functional expertise (especially FI/CO) with leadership, vendor management, and stakeholder management skills. This role will serve as the primary liaison between business users and strategic SAP support partners, ensuring operational excellence and continuous improvement.
Key Skills Required:SAP Functional & Technical Expertise:Strong experience supporting SAP production environments.Deep expertise in SAP FI/CO configuration and production support.Knowledge of SAP Security:Roles & ProfilesSegregation of Duties (SoD)Coordination with SAP BasisExperience managing incidents, service requests, and production changes.Good understanding of enterprise SAP landscape operations.Leadership & Vendor Management:Experience managing strategic SAP vendors and system integrators.Strong knowledge of SLA management and vendor governance.Ability to review deliverables, monitor performance, and escalate issues when required.Experience driving continuous service improvements.Strong leadership and decision-making skills.Business & Stakeholder Management:Experience working directly with:FinanceAccountingTreasuryTaxFP&A teamsAbility to translate business requirements into SAP solutions.Strong executive communication and stakeholder management skills.IT Service Management:Strong knowledge of ITIL:Incident ManagementProblem ManagementChange ManagementExperience ensuring audit, compliance, and governance standards.Ability to manage critical production support activities.Preferred Skills:Exposure to SAP modules beyond FI/CO:MMSDHCMExperience with SAP S/4HANA or migration projects.SAP Financial certifications.Experience working with large SAP implementation/support partners.Retail or high-volume transaction industry experience.MBA or postgraduate qualification in IT, Finance, or Project Management.Mandatory Requirements:Bachelor's Degree in Systems, IT, Finance, Accounting, or related field.Minimum 3+ years supporting SAP production environments.Strong hands-on experience in SAP FI/CO.Minimum 3+ years of Vendor Management experience.Experience working directly with Finance business users.Strong understanding of SAP Security.Advanced English communication skills.Spanish is a plus.What We're Looking For:Strong business-facing SAP support leader.Experience leading production support teams.Ability to challenge and manage external vendors independently.Strong ownership of enterprise SAP support operations.Working Conditions:Hybrid – 3 days/week onsite in Mexico City.Occasional after-hours support for critical production incidents.