Senior Business Analyst

About the role

Support public safety technology initiatives for Baltimore County Office of Information Technology (OIT).

The initial project involves replacing the existing Jail Management System.

Tasks

• Gather, analyze, and document functional and non-functional requirements.
• Analyze business processes, workflows, and data flows.
• Collaborate with government stakeholders, technical teams, and vendors.
• Develop testing scripts and coordinate User Acceptance Testing (UAT).
• Support system implementation, integrations, and issue resolution.
• Identify opportunities for process improvement and automation.
• Prepare technical documentation, user guides, and training materials.

Requirements

• Bachelor's degree in Business, Computer Science, or a related field.
• 5+ years of experience in Business Analysis, Systems Analysis, or Project Management.
• Previous government or public-sector experience.
• Experience implementing and supporting Public Safety systems.
• Strong requirements gathering, documentation, and process analysis skills.
• Experience with UAT, system integrations, and stakeholder management.
• Excellent communication and problem-solving skills.
• Minimum 2 professional references from government clients or public-sector organizations.
• References must include contact names and phone numbers.
• References should verify similar Business Analysis or Public Safety technology implementation experience.
• Candidates must be willing to work onsite in Towson, MD.
• Fully remote and out-of-state employment are not permitted.

Schedule

• Hybrid (60% Onsite / 40% Remote)
• Duration: 6+ Months
• Interview: Virtual

How to apply

• Share your updated resume and LinkedIn profile.
• Call or text.

Location

• Towson, MD