Senior Claims Administrator

Claims AdministratorPosition SummaryThe Claims Administrator is responsible for supporting the day-to-day administration of insurance claims by coordinating activities across internal teams and external partners, maintaining accurate financial and operational records, and ensuring timely follow-up throughout the claims lifecycle. This position plays an important role in maintaining organized documentation, supporting reporting activities, and facilitating communication among multiple stakeholders.
Key ResponsibilitiesCoordinate claim-related activities with internal departments, insurance carriers, adjusters, legal representatives, and external service providers.Assist in the collection, organization, and follow-up of documentation required throughout the claims process.Monitor claim reserves, payment activity, and financial records to help ensure accuracy and consistency.Process and track invoices related to claims and legal services, resolving discrepancies when necessary.Prepare and maintain operational reports, claims summaries, and other supporting documentation used for internal monitoring and decision-making.Coordinate insurance certificate requests and renewals while maintaining accurate supporting records.Maintain organized claims documentation and ensure information is properly recorded across the different systems used for claims administration.Build effective working relationships with internal stakeholders and external business partners to support efficient claim handling.Provide administrative support for periodic claim reviews, insurance renewals, and other risk management activities.
QualificationsPrevious experience in claims administration, insurance, risk management, or a related administrative role. (+7 years)Strong analytical, organizational, and problem-solving skills.Excellent communication and stakeholder coordination abilities.High level of accuracy and attention to detail.Ability to manage multiple priorities while meeting established deadlines.Experience working with financial records, reporting, and claims-related documentation is an asset.