Senior Project Manager (Genesys Cloud Migration)

Tasks

• Conduct a thorough assessment of the current Genesys Engage environment, including architecture, integrations, and dependencies.
• Develop a detailed migration plan, including timelines, resource requirements, risk management, and mitigation strategies.
• Lead discussions about the design of the target Genesys Cloud architecture, ensuring scalability, reliability, and compliance with standard methodologies.
• Document integration points and ensure compatibility with existing systems and third-party applications.
• Partner with Multi-functional teams about migration plan, including data migration, configuration replication, and system setup.
• Document all processes, configurations, and changes made during the migration.

Requirements

• Minimum of 6-8 years of relevant professional experience working within a product, project, or program management role
• Minimum of 5 years of experience with Genesys Engage platform.
• Bachelors, Masters,

Schedule

• Long term contract
• Hybrid - 3 days onsite / week (Every Tuesday, Wednesday and Thursday is onsite, and Monday, Friday is remote)

How to apply

• Mode of Interview: Mostly 1 round virtual

Location

• Day 1 onsite Austin, TX (Client prefer local folks first)