Service Advisor

Tasks

• Greet customers promptly and professionally, ensuring a welcoming atmosphere.
• Assess customer needs and provide recommendations for automotive services based on their concerns.
• Prepare detailed service estimates and explain the necessary repairs or maintenance to customers.
• Maintain accurate records of customer interactions, service orders, and follow-up communications.

Requirements

• 2+ years of experience in automotive service writing is preferred.
• Basic mechanical knowledge in automotive systems.
• Excellent customer service skills with the ability to communicate effectively with diverse clientele.
• Ability to work in a fast-paced environment while managing multiple tasks efficiently.
• A valid driver’s license is required; additional certifications related to automotive service are advantageous.

Benefits

• Medical/Health Insurance
• 401(k) Retirement Plan
• Paid Time Off (PTO)

How to apply

• Send your resume by email.

Location

• Merrillville, IN