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Service Desk Personnel
External job listingat Morph Enterprise
About the role We are looking for a customer-focused Service Desk Personnel professional with hands-on experience in IT support, troubleshooting, and service desk operations. Tasks IT Hel...
External source - not verified3 weeks agoOpen until: Jan 12, 2027
Salary
Not provided
Location
Nashville, United States
Employment type
Full time
Workplace
Not provided
Service Desk Personnel
Nashville, United States
Job description
About the role
We are looking for a customer-focused Service Desk Personnel professional with hands-on experience in IT support, troubleshooting, and service desk operations.
Tasks
- IT Help Desk / Service Desk / IT Call Center Support
- Active Directory – Password Resets, Account Unlocks, and OU Management
- Printer Administration and Troubleshooting
- ServiceNow – Ticket Management, Assignment, and Tracking
- Network Troubleshooting – VPN, Wi-Fi, LTE and Connectivity
- iOS Support – iPhone/iPad Setup, Deployment, Backup and Restore
- Microsoft Teams, Cisco Webex and Cisco Presence
- Remote Support – MSRA and RDP
- Application Troubleshooting – Permissions and Compatibility
- Hardware Deployment and End-User Support
Requirements
- Strong technical troubleshooting and customer service skills
- Ability to handle up to 30 support calls per day
- Hands-on experience with Active Directory and ServiceNow
- Ability to lift at least 50 pounds
- Willingness to work onsite in Nashville, TN
- One professional reference required
Schedule
- Onsite
How to apply
- Send your updated resume by email.
- Candidates previously submitted to Requisition 66083 must not be submitted for this position.
Location
- Nashville, TN 37243