Solutions Service Engineer BA

TransPerfect is the world's largest provider of language services and technology solutions for global business. From offices in over 100 cities on six continents, TransPerfect offers a full range of services in 170+ languages to clients worldwide. More than 5,000 global organizations employ TransPerfect's GlobalLink® technology to simplify management of multilingual content. TransPerfect has global headquarters in New York, with regional headquarters in London and Hong Kong.
What You Will Be Doing Serves as the primary technical point of contact for enterprise level clients of our GlobalLink suite of productsCoordinates installations, configurations and upgrades of new and existing technology productsGathers client requirements in order to craft and document technology solutionsExecutes technology solution all the way through development, testing, QA and launchAssists clients to “language enable” their content management systemsServes as point of escalation for any client support issuesCoordinates tasks between client and language services teamsAssists Product Management by communicating client requirements that need to become new features and bugs that need to be addressedEnsure client launch deadlines are met, and that proper risk analysis is performedManage multiple clients at different stages of the implementation cycle in parallel
Who We Are Looking For The TransPerfect Technology division is looking for motivated ambitious technical talent for its Professional Services group. As part of one of TransPerfect’s fastest growing divisions, this position will give any successful applicant an incredible opportunity for career advancement as well as many exciting possible career paths. Solution Engineers lead implementations of the GlobalLink Suite and the integrations with its ecosystem, including Machine Translation, CMS, eCommerce and Marketing platforms to name a few. Our team works with both internal and external clients that vary between system integrators, enterprise solution teams, business users, and linguists.
Your experience includes Minimum Bachelor’s DegreeExperience in web technologies (web servers, application servers etc.)Experience with Linux and MySQL or equivalentExperience with product management techniquesExcellent written and verbal English communication skillsExcellent problem solving and analytical skillsStrong interpersonal skills and effective time management skillsStrong documentation skills Where Your Career Is Going At TransPerfect, there are a lot of growth opportunities. The successful candidate will be ambitious and motivated with the ability to learn quickly. If you’re ready to join a growing company and jumpstart your career, we want to hear from you! All departments offer career growth and development that can combine your skills, interest and experience.We encourage our employees to have a continuous dialogue with management about growth opportunities throughout your tenure with the company.
In order to apply, please submit your CV in English