Spanish Medical Interpreter (OPI)

Company Description Grupo Noa International is a premier virtual call center serving the international direct response industry. The company operates in over 29 countries and provides multilingual customer support in a wide range of languages, including English and Spanish. Its core services include inbound customer service, outbound lead generation, upselling on service calls, and support for direct response campaigns. As a fully virtual organization, Grupo Noa International offers remote opportunities for skilled professionals who want to work with a global, diverse customer base.
Role Description This is a full-time, remote role for a Spanish Medical Interpreter (OPI). The interpreter will provide over-the-phone interpretation between Spanish and English for patients, healthcare providers, and other medical staff, ensuring accurate and impartial communication. Daily tasks include listening carefully to medical conversations, conveying messages faithfully in the target language, and maintaining confidentiality and professionalism at all times. The role also involves clarifying medical terminology when appropriate, managing call flow efficiently, and documenting interpretation activities according to client or company guidelines. The interpreter will collaborate with supervisors and quality assurance teams to maintain high standards of service and adhere to all relevant ethical and regulatory requirements.
Qualifications
Strong skills in Medical Interpretation and Interpreting between Spanish and English.Proficiency in Medical Terminology with the ability to use clear, accurate language in both Spanish and English.Experience or training in Simultaneous Interpretation and Translation in medical or clinical settings.Native or near-native fluency in Spanish and excellent command of English, both spoken and written.Prior experience as a medical interpreter, healthcare support professional, or in a similar patient-facing role is preferred.Understanding of interpreter ethics, confidentiality standards (such as HIPAA or equivalent), and professional boundaries.Strong active listening skills, emotional resilience, and the ability to remain neutral and composed during sensitive or urgent calls.Reliable internet connection, suitable equipment for OPI work, and the ability to work independently in a remote environment.Relevant certification or formal training in medical interpretation or community interpreting is highly beneficial.