Spanish/English Medical Interpreter - Full time

Company Description Grupo Noa International is a premier virtual call center serving the international direct response industry. The company operates in over 29 countries and provides multilingual customer service in languages including English and Spanish, among many others. Grupo Noa specializes in inbound customer service, outbound lead generation, and upselling on service calls. Its remote-first model offers flexible, globally distributed opportunities for professionals who excel in communication and customer support. Team members collaborate virtually while supporting diverse clients and customers across multiple markets.
Role Description This is a full-time remote role for a Spanish/English Medical Interpreter. The interpreter will provide accurate, confidential, and culturally sensitive interpretation between Spanish and English during medical-related calls and virtual encounters. Day-to-day tasks include interpreting patient–provider conversations in real time, clarifying medical terminology as needed, and ensuring messages are conveyed faithfully without omissions or additions. The role also involves occasional sight translation of medical documents, explaining procedures and instructions, and documenting interactions according to organizational guidelines. The interpreter will work with call center systems, follow established protocols, and coordinate with supervisors and healthcare partners to support high-quality patient communication.
Qualifications
Candidates should possess strong Medical Interpretation and Interpreting skills for Spanish and English in healthcare contexts.Candidates should possess Medical Terminology knowledge relevant to clinical, diagnostic, and treatment settings.Candidates should possess Translation and Simultaneous Interpretation abilities for spoken interactions and basic written materials.Candidates should possess excellent verbal communication, active listening, and cultural competency skills.Previous experience as a medical interpreter, in a clinical setting, or in a call center environment is highly beneficial.Certification or formal training in medical interpreting or healthcare communication is a plus.Reliable high-speed internet, a quiet remote workspace, and comfort working with virtual call center platforms are required.Ability to maintain confidentiality, adhere to ethical standards, and follow established protocols and schedules.