Sr. Program Administrator

About the role

Employnet - Austin is seeking a Sr. Program Administrator to support customer relationships and commercial program activities.

Responsibilities

• Build and maintain strong customer relationships to ensure expectations are consistently met or exceeded.
• Process customer Return Material Authorizations (RMAs), order entries, and engineering change notices.
• Maintain accurate program documentation, databases, and customer records.
• Support commercial program activities, including pricing, product margins, inventory revaluation, excess and obsolete inventory, and accounts receivable issues.
• Record and report equipment returns, repairs, replacements, sales orders, and delivery schedules.
• Communicate effectively with customers, CNC machinists, quality inspectors, and internal leadership.

Requirements

• Bachelor's degree in Business Administration, Supply Chain, Engineering, or a related field, or 5+ years of project administration or coordination experience in a manufacturing environment.
• Manufacturing experience in precision machining, CNC, aerospace, automotive, or medical device assembly is preferred.
• Excellent verbal and written communication skills.
• Strong organizational and time management skills.
• Proficiency with Microsoft Excel or Google Sheets.
• Strong interpersonal skills and the ability to collaborate across Engineering, Quality, Supply Chain, Production, and leadership teams.
• Basic understanding of manufacturing operations, inventory management, and production planning (MRP/DRP).

Key facts

• Shift: 1st 6am -2:30pm.
• Pay Rate: $31 - $33.65/Hr.
• A bachelor's degree in a related field or 5+ years of project administration or coordination experience in manufacturing is required.