Part-Time Telecaller Job in Madhubani, Bihar at RVF GROUP & CO.

RVF GROUP & CO. is hiring a motivated and enthusiastic Telecaller for a part-time position based in Madhubani, Bihar, India. Join our dynamic team and play a key role in customer communication and engagement. This opportunity is perfect for individuals eager to develop skills in customer service and communication while contributing to a growing company.

Key Responsibilities

• Make daily outbound calls to potential and existing customers to promote our products and services.
• Respond to customer inquiries and provide detailed information about our offerings, assisting customers through the purchasing process.
• Maintain accurate records of customer interactions in the company database.
• Identify customer needs and suggest appropriate solutions to enhance their experience.
• Work collaboratively with team members to meet weekly targets and company goals.
• Participate in team meetings to discuss progress, challenges, and improvement strategies.
• Provide feedback on customer interactions to help improve service quality and product offerings.

Required and Preferred Qualifications

• High School Diploma or equivalent.
• Excellent communication skills with a friendly and approachable demeanor.
• Prior experience in customer service or telecalling is a plus.
• Ability to work well within a team environment.
• Strong problem-solving skills and active listening abilities.
• Basic knowledge of software tools used for call tracking and customer data management.
• Minimum 1 year of experience in telecalling or customer service preferred.

Join a diverse and collaborative team reporting to the Customer Service Manager. This role offers a valuable opportunity to impact customer satisfaction and retention positively.