Telecaller Job in Lucknow, Uttar Pradesh | Vishal Mishra

Join Vishal Mishra as a Telecaller in Lucknow, Uttar Pradesh, India. This full-time role requires a friendly and approachable individual to enhance customer engagement and support our clients effectively. Work in a vibrant environment where your communication and customer service skills directly impact customer satisfaction and company success.

Key Responsibilities

• Make outbound calls to potential clients to share information about products and services.
• Respond promptly to inbound customer inquiries and resolve issues efficiently.
• Maintain accurate call and customer interaction records using CRM software.
• Follow up on leads and nurture relationships to convert prospects into sales.
• Collaborate with team members to enhance service delivery and customer satisfaction.
• Conduct customer surveys and gather feedback for continuous improvement.
• Achieve and exceed daily and monthly calling targets and KPIs.

Required and Preferred Qualifications

• Excellent communication skills with a strong customer-centric approach.
• Previous telecalling or customer service experience preferred but not mandatory.
• Ability to handle objections and maintain smooth conversations.
• Basic computer proficiency and familiarity with CRM systems.
• Proficiency in English and Hindi is a plus; no formal education required.
• Ability to thrive in a fast-paced environment.
• Positive attitude and eagerness to learn.

We offer a competitive salary of INR 20,000 per month and opportunities for personal and professional growth within a supportive and innovative workplace culture.