Telecalling Executive Job in Kolkata, West Bengal

Boni Mandal is hiring a motivated Telecalling Executive in Kolkata, West Bengal, India. This full-time role offers a great opportunity to engage with clients and contribute to our company’s growth by driving customer interaction and enhancing service delivery.

Key Responsibilities

• Make outbound calls to potential and existing clients to promote products or services.
• Build rapport with customers using strong communication and interpersonal skills.
• Listen actively to customer needs and confidently address queries or concerns.
• Persuade customers to consider offers and successfully close sales to meet targets.
• Maintain accurate records of customer interactions and update the database regularly.
• Collaborate with team members to achieve collective sales goals.
• Meet deadlines and work efficiently to achieve set performance targets.

Required and Preferred Qualifications

• Minimum education: 10+2 (Higher Secondary) or equivalent.
• Excellent communication and interpersonal skills.
• Basic computer knowledge is essential.
• Confidence and persuasive ability to handle customer interactions effectively.
• Strong active listening and problem-solving skills.
• Ability to work under pressure, meet targets, and adhere to deadlines.

You will report to the team lead and work closely with marketing and customer service teams to ensure a seamless customer experience and continuous feedback loop. Join our dedicated team of professionals focused on customer satisfaction and sales excellence.