Part-Time Telling Caller Job in Lucknow, Uttar Pradesh

Join Shraddha Pandey's team in Lucknow, Uttar Pradesh, as a Telling Caller in a rewarding part-time role. Engage directly with clients, provide essential information about our services, and help build strong client relationships. This position offers flexible hours and remote work options, ideal for those seeking professional growth in a supportive environment.

Key Responsibilities

• Communicate with clients via phone to provide service information and respond to inquiries.
• Maintain accurate records of calls, client feedback, and follow-up actions.
• Share client insights during team meetings to enhance service quality.
• Support team goals through effective collaboration and communication.
• Participate in training to improve communication skills and industry knowledge.
• Follow company policies ensuring client confidentiality and satisfaction.
• Analyze and report client satisfaction data to guide future improvements.

Required and Preferred Qualifications

• High School Diploma or equivalent.
• Excellent verbal and written communication skills.
• Customer service or sales experience preferred but not required.
• Basic knowledge of CRM software and telecommunication tools is a plus.
• Availability to work at least 20 hours per week with a flexible schedule.

This part-time role offers a collaborative work environment where your efforts directly impact client satisfaction and company success. You will report to the Team Leader and work closely with multiple departments to ensure seamless communication and service delivery.