Territory Sales Manager

Territory Sales ManagerLocation: Puerto Rico (Remote)
You’ll grow the territory through:• New business development across pharmaceutical, biotech, medical device, healthcare, and advanced manufacturing accounts• Cross-sell and upsell opportunities through existing SSA customer relationships in Puerto Rico• Targeted outreach to high-value facilities with cleanrooms, controlled environments, laboratories, or regulated manufacturing needs• Consistent prospecting, follow-up, account mapping, and deal execution• Close coordination with operations, technicians, scheduling, and leadership to qualify and close opportunities

Why This Role is Great• True hunter role with ownership of a high-value regional market• Sell mandatory services, not discretionary spend• Access to existing customer relationships and regional credibility in Puerto Rico• Large cross-sell opportunity across customers who may only know one part of the company• High-growth company with strong acquisition momentum and expanding service lines• Lean environment where ownership, urgency, and execution matters• Uncapped commission with meaningful upside for new business and expansion
What You’ll Do:
Own New Sales Growth in Puerto Rico• Build and execute a territory plan for Puerto Rico• Identify, prospect, qualify, and close new customers across the region• Develop pipeline through outbound prospecting, referrals, customer introductions, industry research, and regional market knowledge• Own your number and drive opportunities from first conversation through close
Create Expansion Through Existing Relationships• Use existing regional relationships to uncover new departments, sites, service lines, and stakeholders• Identify customers using the company for one service who may need support across additional service lines.• Position the company’s broader capabilities in a way that is relevant to the customer, not generic or overly salesy.• Turn warm access into real pipeline and closed expansion revenue
Sell Core
Compliance Services• Sell cleanroom certification, biological safety cabinet certification, fume hood testing, viable sampling, compressed air testing, laboratory equipment calibration, TAB-related services, and related compliance support.• Understand enough technical context to ask strong discovery questions and guide the customer without pretending to be the technical expert• Position SSA’s services as required for compliance, audit readiness, and operational continuity
Engage the Right Buyers• Build trust with Facilities, Quality, Compliance, Engineering, Operations, EHS, Pharmacy, and site leadership stakeholders• Navigate multi-stakeholder sales cycles across technical, operational, and commercial buyers• Develop relationships beyond a single contact to create durable account access
Coordinate Internally• Partner with operations, technicians, scheduling, service leaders, and other internal teams to move customer needsforward• Translate customer opportunities into clear internal action items• Use internal resources effectively without becoming dependent on a large sales support machine
Run a Disciplined Sales Process• Maintain clean CRM notes, contacts, next steps, pipeline stages, opportunity details, and forecast updates in HubSpot• Follow up consistently and create urgency around real customer needs• Track progress against new business, expansion, and cross-sell goals• Operate with autonomy, urgency, and accountability in a lean commercial environment
What We’re Looking For• 3-7 years of B2B sales experience, preferably in a hunter, territory, regional sales, or technical services role• Proven ability to generate pipeline and close new business• Strong prospecting habits and comfort creating opportunities without heavy marketing or enablement support• Ability to sell into technical, operational, quality, compliance, facilities, or manufacturing stakeholders• Strong commercial judgment and ability to prioritize accounts based on fit, urgency, revenue potential, and likelihood to close• Comfort selling technical or compliance-related services, even if you are not the technical expert• Ability to operate in a lean environment with incomplete data and limited sales enablement• Strong follow-through, organization, and CRM discipline; HubSpot experience preferred• Puerto Rico market familiarity preferred; bilingual English and Spanish communication skills required• Not an order taker. We need someone who can create momentum, build pipeline, and close business