Training Specialist

ONLY CV's IN ENGLISH WILL BE CONSIDERED. DO NOT APPLY IF YOUR PROFILE DOES NOT MATCH THE REQUIREMENTS OF THE POSITION.
Our Culture at Airlink
We're not for everyone — and that's intentional.
At Airlink, we've built a culture around five pillars that define who we are and what we expect. Read them carefully. If this doesn't sound like you, we're not the right fit.
Precision CultureWe pay attention to every detail. Processes exist for a reason, and we follow them exactly — no shortcuts, no exceptions, no matter the pressure. We catch errors before they happen, not after. Documentation isn't optional. First-time quality is the expectation, not rework. The standard is the standard, and it doesn't change based on who's working or who's watching. Consistency across all shifts and all teams, every single day.How we support you: Structured training and certification through SPN before you're held to the standard. Clear SOPs and visual aids at every workstation so you're never guessing. Quality feedback loops with coaching when errors happen — we help you learn, not just correct.Forward MomentumWe don't wait to be told what to do. We take initiative, drive improvement, and refuse to make excuses. If you see a problem, you bring a solution — not just a complaint. Comfort zones don't exist here. Growth requires pushing beyond what's easy, and we expect that from everyone. We move with urgency, but with purpose and control — fast without chaos.How we support you: Line Captain development path for high performers ready to grow into leadership. Open door for ideas — if you bring a solution, leadership listens. Regular development conversations with Supervisors to discuss your goals and build the skills to get there.Respect + ResultsWe treat people with dignity, and we hold each other accountable. Results matter — not just effort. Direct feedback is expected and given without hesitation. Respect is earned through performance, not titles. We check egos at the door and focus on what's best for the team. Tough conversations are normal here. We address issues directly because avoiding them disrespects everyone.How we support you: Recognition for performance — we celebrate wins and acknowledge those who deliver. Fair and transparent feedback so you always know where you stand. Leadership that models respect — we hold ourselves to the same standards we expect from you.Truth + ClarityWe are honest, even when it's uncomfortable. We don't hide mistakes — we own them fast. Hiding errors makes them worse; admitting them shows integrity. Communication is clear and direct. Say what you mean — vague answers and half-truths waste everyone's time. If you don't know, say so — then find out. We speak up when something is wrong, not after it becomes a bigger problem.How we support you: Open-door policy with supervisors and HR — no retaliation for raising concerns. Clear communication from leadership on decisions, changes, and expectations. Transparency about performance expectations before anyone is held accountable.Execution ExcellenceWe finish what we start. Commitments are taken seriously — if you say you'll do it, you do it. Urgency is part of how we work. Delays cost money and impact the team. We hold ourselves and each other to high standards — mediocrity is not tolerated. Ownership means you see it through to the end, not just until it gets hard. We deliver — every shift, every day.How we support you: Tools, systems, and resources to do your job correctly — no excuses environment means no gaps in support either. Clear expectations from day one so you know exactly what success looks like. Supervisors who remove obstacles and back their teams when they're delivering.
If this sounds like the environment where you do your best work — we want to hear from you.
ABOUT THE ROLE
The Training specialist leads and manages Airlink's Training Department, overseeing a team of 8 trainers to ensure all employees receive consistent, effective, and compliant training across all departments. This role owns onboarding execution, production certification, skills development, and INFOTEP compliance. The Training does not create training materials — they ensure those materials are properly delivered, tracked, and measured for effectiveness. This is a leadership and coordination role for someone who takes training seriously as a driver of quality and operational performance.
RESPONSIBILITIESLead, supervise, and develop a team of 8 trainers, including scheduling, performance reviews, and coaching.Oversee delivery of training programs for new hires, existing employees, and returning workers across all departments.Manage production line certification processes in coordination with the SPN tracking system.Ensure all operators are fully certified before independent placement on production stations.Manage all INFOTEP registration, reporting, and compliance with the Dominican Ministry of Labor.Coordinate EHS and safety compliance training with the EHS department.Maintain accurate training records for all employees in SPN and SharePoint.Track and report training KPIs: certification rates, completion percentages, re-training frequency, and time-to-certification.Build and manage the company-wide training calendar, coordinating with department managers to minimize production disruption.Identify and develop high-potential employees as future certified trainers.
REQUIREMENTSBachelor's degree in Human Resources, Education, Industrial Engineering, Business Administration, or related field. Technical degree with equivalent hands-on manufacturing training experience will be considered.Minimum 5 years of experience in training coordination, facilitation, or Learning & Development roles.Experience in electronics manufacturing, distribution, or industrial production environments preferred.Proven track record managing a training team or department.INFOTEP experience and knowledge of Dominican Ministry of Labor compliance required.INFOTEP instructor certification is a strong advantage.Spanish — Native or full professional proficiency (primary language for training delivery).English — Fluent professional proficiency required (corporate communication, documentation, and reporting).
ESSENTIAL SKILLS AND COMPETENCIESLeadership: Team management, trainer coaching and development, workload coordination — Advanced level required.Communication: Bilingual (Spanish/English) delivery, stakeholder reporting, executive presentations — Advanced level required.Training Operations: Certification tracking, onboarding coordination, compliance management — Advanced level required.Data & Reporting: KPI tracking, training metrics analysis, SharePoint documentation — Competent level required.Software: Microsoft Office (Word, Excel, PowerPoint), SPN system, SharePoint.
PREFERRED QUALIFICATIONSINFOTEP instructor certification.Experience with SPN or similar production tracking systems.Background in electronics remanufacturing or high-volume manufacturing environments.Experience designing or evaluating training programs aligned to quality and production metrics.