Video Triage Engineer

Victoireus is hiring on behalf of a confidential client. Tasks Ensure timely and high-quality software releases across diverse devices by proactively monitoring metrics and alerting systems. Promptly respond to critical field issues, identify root causes, and implement effective mitigation strategies. Troubleshoot end-to-end (E2E) issues in video devices. Conduct source code reviews to identify root causes within components and platforms. Diagnose and resolve issues using Linux systems and networking protocols, including packet capture analysis. Design and enhance operational tools and architect DevOps solutions to optimize system performance and efficiency. Leverage AWS technologies (S3, Athena, QuickSight) to analyze data from millions of field devices, delivering insights to inform decision-making and drive operational efficiency. Develop and implement anomaly detection techniques and data-driven solutions to proactively identify and resolve system issues. Perform global metric comparisons across various device models. Requirements 8+ Years Any Visa – Genuine Candidates Only Strong experience in C/C++, Python, and Linux. Experience with log management and analysis tools such as Elastic Stack (ELK), Splunk, and Grafana for data visualization and monitoring. Proven expertise in at least one scripting language, such as Bash, Python, or Go. Experience in a Technical Lead / Senior Engineer role or mentoring a small team of engineers. Ability to make sound technical decisions and convince others of the merits and reasons behind those decisions. Experience with defect trac Schedule Contract Location Philadelphia, PA