Virtual Assistant

At Jtime Logistics, a leading logistics company based in Toronto, Canada, we are expanding our team to support our rapid growth and commitment to operational excellence. We're looking for a dedicated Full-time Virtual Assistant to join us on-site in Toronto. This role offers a unique opportunity to develop your career in a fast-paced, collaborative environment that values innovation, efficiency, and outstanding customer service. As a Virtual Assistant at Jtime Logistics, you will play a crucial role in streamlining our daily operations and supporting our team’s success. With a competitive salary of $45,000 USD per year and comprehensive benefits including health insurance, paid time off, and a retirement plan, this position is ideal for candidates seeking career advancement and professional growth within the logistics industry. Key Responsibilities Manage and promptly respond to emails and communications, ensuring all stakeholders receive timely updates to maintain smooth operations. Organize and maintain schedules, appointments, and meetings to optimize the team’s time management and productivity. Coordinate travel arrangements including booking flights and accommodations, while adhering strictly to budget constraints to support cost-effective planning. Develop and manage engaging content for our social media platforms to enhance Jtime Logistics’ online presence and customer engagement. Provide exceptional customer service support by addressing inquiries and resolving issues, contributing to high client satisfaction rates. Utilize Microsoft Office Suite tools to prepare detailed reports, presentations, and documents that support decision-making and internal communications. Implement and maintain organizational systems for both digital and physical files to streamline workflows and improve operational efficiency. What We're Looking For Required: High School Diploma or equivalent; additional certifications in office administration or related fields are advantageous. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and familiarity with social media management tools. Excellent communication skills with a strong attention to detail and superior organizational abilities. Demonstrated expertise in time management and problem-solving in a dynamic work environment. Minimum of 1-2 years experience in administrative or assistant roles, preferably within customer service or logistics sectors. Preferred: Experience in customer service roles with proven ability to handle client inquiries effectively. Additional training or certifications related to virtual assistance or office management. What We Offer Competitive salary of $45,000 USD per year with performance-based growth opportunities. Comprehensive health insurance coverage to support your well-being. Paid time off to maintain a healthy work-life balance. Retirement plan options to secure your financial future. Professional development programs and career advancement opportunities within a growing logistics company. Supportive and collaborative team culture that encourages innovation and continuous learning. Frequently Asked Questions Is this position fully on-site or remote? This Virtual Assistant role is based on-site in Toronto, Ontario, Canada, and is not eligible for remote work. What is the expected work schedule? This is a full-time position with standard business hours, Monday through Friday. Are there opportunities for career advancement? Yes, Jtime Logistics values internal growth and offers professional development to help you advance your career. What software tools will I be expected to use? Proficiency in Microsoft Office Suite and social media management platforms is required. What is the salary range for this role? The salary is set at $45,000 USD per year, competitive within the Toronto market for similar positions. Does the company provide benefits? Yes, benefits include health insurance, paid time off, and a retirement plan. For more informati